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17 April 2021, 4:34 pm

US Advocacy Group Launches Online Petition Demanding Protections for 'Right to Repair' news.slashdot.org

US Advocacy Group Launches Online Petition Demanding Protections for 'Right to Repair'




A U.S. advocacy group called The Repair Association is urging Americans to demand protections for their right to repair from the country's consumer protection agency. "Tell the FTC: People just want to fix their stuff!" argues a page urging concerned U.S. citizens to sign an online petition (shared by long-time Slashdot reader Z00L00K). The petition asks the FTC to... Enforce the law against companies who use illegal tying arrangements to force consumers to purchase connected repair services. Enforce the law against companies who violate the Magnuson Moss Warranty Act by voiding warranties when a consumer fixes something themselves or uses third-party parts or repair services. Enforce the law against companies who refuse to sell replacement parts, diagnostic and repair tools, or service information to independent repair providers. Publish new guidance on unfair, deceptive, and abusive terms in end user license agreements (EULAs) that: restrict independent or self repair; restrict access to parts and software; prohibit the transfer of user licenses; that and that purport to void warranties for independent or self repair. Issue new rules prohibiting exclusivity arrangements with suppliers, customers, and repair providers that exclude independent repair providers and suppress competition in the market for repair services. Issue new rules prohibiting companies from deceiving customers by selling products which cannot be repaired without destroying the device or cannot be repaired outside of the company's own service network, without disclosing that fact at the point of sale.

Read more of this story at Slashdot.

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